An Ombudsman is a volunteer (who may be a Spouse, Reservist, or Auxilliarist) that is designated by a Command to serve as a link between the command and families, assisting the command in its functions of providing information and related services to families regarding sources of assistance available to them, Coast Guard and command policies, and activities of interest to family members.
Commandant Instruction 1750.4D - Ombudsman Program The Ombudsman HandbookUSCG Spouse Handbook Sea Legs